If you've encountered a problem or have a question, please refer to our Frequently Asked Questions section.

We would like to help you with anything !

 Contact by E-mail
 
Please make sure you provide us with as detailed information as possible describing your problem so that we can provide you with the best possible support. Also make sure you provide us with your correct contact details, so that you'll receive a prompt reply.

- Casino manager - manager@btdcasino.com

- General support or technical feedback, questions and problems - support@btdcasino.com

- Problems or questions concerning deposits, money transfers, withdrawals and cashouts - cashier@btdcasino.com

- Players who wish to receive special benefits and customized table limits - vip@btdcasino.com

- General information regarding the casino, promotional offers,etc. - promotions@btdcasino.com

- Information regarding our affiliation program - affiliates@btdcasino.com

- Contact our Marketing department If you would like to contact us regarding marketing and advertising please send an e-mail to: marketing@btdcasino.com

 You can also reach us by fax: 1-800-653-5504

Contact by Support Form

If you still cannot find a solution to your problem, please complete the following form.
Our support team is available 24 hours a day, 7 days a week. Please make sure you
provide us with as detailed information as possible describing your problem so
that we can provide you with the best possible support. Also make sure you provide
us with your correct contact details, so that you'll receive a prompt reply.