Deposits, Cash Outs, Security
and House Limits.
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How
do I make a deposit into my
account? |
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How
long does it take to process
my deposit? |
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How
do I cash out my winnings? |
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How
do I become a Verified Player? |
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How
long does it take to receive
my winnings? |
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I
have entered a withdrawal request
but I want to cancel it. How
can I do this? |
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What
are the deposit limits in BeTheDealer
Casino? |
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How
safe is it to use my credit
card online, and how do I make
a deposit using my credit card? |
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I
submitted a deposit but my balance
has not changed. What should
I do?
|
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How
do I make a deposit into my
account?
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In order to make a deposit,
first register as a User by
clicking on 'New User' in the
Casino Software, and open an
account. You can refer to our
Quick
Start section for detailed
instructions on downloading
and installing our casino software.
Once you have a Username and
Password you are ready to deposit
money into your account and
increase your balance.
You can deposit money by following
these steps:
- Start the BeTheDealer
Casino program.
- Enter your Username and
Password in the "Login"
screen and select the "Play
for Real Money" option.
- Once you are in the "Lobby"
press on "Cashier" in the
right part of the screen.
Then enter your Username
and Password in the browser
window that opens up followed
by the "Deposit" option.
- Select your preferred
deposit method.
In BeTheDealer Casino we use
the latest encryption and protection
methods, to assure that your
monetary actions and information
are completely secure. Submitting
credit card information and
performing money transfer actions
are as safe as performing them
from your local bank branch.
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How
long does it take to process
my deposit?
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Deposits
made using Credit cards, PayPal,
and FirePay are usually added
to your balance within a few
minutes.
Citadel deposits: Deposits made
via Citadel must clear your
bank account before we credit
your BeTheDealer account. Once
we receive confirmation your
BeTheDealer account is credited
with the amount you deposited
(US residents only).
PayPal's e-check method deposits:
Deposits made via PayPal's e-check
method must clear your bank
account before we credit your
BeTheDealer account. Once we
receive confirmation your BeTheDealer
account is credited with the
amount you deposited
Wire Transfer deposits usually
take 2 business days to arrive
to our bank. Your Bankroll will
be credited upon our bank's
receipt of the transfer.
After you make your deposit
please select the "Money Transactions
History" option in the Cashier
in order to make sure that your
request has been recorded. If,
for any reason, your request
has not been recorded, or has
not been approved after the
time periods specified above,
please contact us at: cashier@BtdCasino.com.
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How
do I cash out my winnings?
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In
order to cash out money from
your BeTheDealer account you
must first log on to your account
using your Username and Password.
You can withdraw money by following
these steps:
- Start the BeTheDealer
Casino program.
- Enter your Username and
Password in the "Login"
screen and select the "Play
for Real Money" option.
- Once you're in the Lobby
press on the "Cashier" in
the right part of the screen.
Then select "Withdraw".
- Select your preferred
withdrawal method.
- Enter your desired sum
and click on the "SUBMIT"
button.
The sum will be sent to you
via your choice of Bank Draft,
Wire Transfer, or PayPal.
If you choose Wire Transfer,
please make sure you have your
bank details ready so that you
can quickly fill them in their
corresponding fields.
Your request will appear in
the "Money Transactions History"
page with a "Requested" indication
if the casino has accepted your
request for a withdrawal. Once
you have requested a withdrawal,
the amount you have requested
to withdraw will instantly be
deducted from your BeTheDealer
account. You can cancel your
request by pressing on the "Cancel
Withdrawal" button below the
"Requested" indication. If you
cancel your request the money
you requested to withdraw will
be instantly returned to your
BeTheDealer account.
An "Approved" indication will
appear if the casino has approved
your request and the money is
en route to you. Approved requests
cannot be cancelled.
All withdrawal requests are
processed in one (1) to five
(5) business days from their
request date. During this time
you may cancel your withdrawal
request and return it to your
BeTheDealer account.
The minimum amount for a Wire
Transfer Cash withdrawal is
$100, and $20 for a Bank Draft
Cash withdrawal. If you have
requested to withdraw an amount
lower than these minimum amounts,
we will not be able to process
the requested withdrawal.
A BANK DRAFT is a bank
issued check that can be cashed
or deposited only by the person
to whom the check is made payable.
If you choose withdrawal by
bank draft, a bank check will
be mailed to your address. Since
it takes additional time for
the banks to issue a Bank Draft
after it was processed, we request
that you allow 3-4 weeks for
the delivery of your check to
the address submitted by you
during registration. If your
address has changed, please
notify us immediately. We charge
no fees for handling Bank Drafts.
A WIRE TRANSFER is an
electronic transfer of funds
from BeTheDealer Casino's Bank
Account to yours. It usually
takes up to five (5) business
days for the funds to settle
in your bank account after your
withdrawal request has been
processed. We charge $30 for
Wire Transfers. If you choose
Wire Transfer, please make sure
you have your bank details ready
so that you can quickly fill
them in their corresponding
fields.
- Bank Name
- Bank Address
- Account Number
- Account Holder's Name
- Routing Number, ABA or
Swift Code
PAYPAL - If you have
deposited funds to your account
using only the PayPal method,
then your withdrawals can be
credited back directly to your
PayPal account. Withdrawing
through PayPal is very convenient,
simple and fast.
For your protection and security
we occasionally ask for your
authorization in order to process
your withdrawals. Also, we may
ask you to verify and sign a
list of your deposits to your
BeTheDealer account.
Please make sure that all the
information you submitted is
accurate, up-to-date and complete,
so that we can process your
withdrawal request quickly and
without delays.
BeTheDealer Casino reserves
the right to delay and/or stop
the processing of withdrawal
requests until final approval
has been received for any outstanding
deposit transactions.
If you still have any questions
or comments about withdrawals,
deposits or any other matter,
please send them to: cashier@BtdCasino.com.
We guarantee a prompt reply
to any of your questions.
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How
do I become a Verified Player?
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You
can receive your Verified status
in any of the following ways:
- You will be contacted
by a BeTheDealer Casino
representative who will
verify your phone number
and personal details.
- Photocopy and fax to us
the following:
- A valid driver's license,
passport, or any other
government issued ID.
- The front and back
sides of all cards used
on your account.
- A utility bill containing
the same address as
the player's in the
sign up form.
Please fax your documents to
the following US number: 1-800-653-5504
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How
long does it take to receive
my winnings?
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Withdrawal
requests are processed within
5 business days. During this
period you can track the status
of your withdrawal request in
the "Money Transactions History"
page. Initially your request
appears as "Requested". During
the processing period your request
appears as "In Process", which
means that the transfer is being
processed. Once the transfer
has been completed your request
appears as "Approved". You will
be notified by email when your
withdrawal request is approved.
If the casino has not approved
your request it will appear
as "Rejected". You will be notified
by email if your withdrawal
request has been rejected. As
long as a withdrawal request
has not been approved you can
cancel your withdrawal request,
by pressing on the "Cancel Withdrawal"
button below the "Requested"
indication, and have the requested
sum returned to your BeTheDealer
account.
Bank Draft requests take up
to 4 weeks to arrive, since
they are sent from abroad. Wire
Transfer requests usually take
no more than 5 business days
until the sum you requested
is in your bank account. PayPal
requests that have been approved
take no more than a few hours.
The following table describes
the stages in the withdrawal
process (in business days):
| |
Requested |
In
Process |
Approved |
Total |
| Bank
draft |
5
days |
1
day |
21-28
days |
27-34
days |
| |
| Wire
transfer |
5
days |
1
day |
5
days |
7-11
days |
| |
| PayPal |
5
days |
1
day |
1
day |
5-7
days |
Requested - The withdrawal
request is being verified (it
is possible to cancel the withdrawal
request).
In Process - The withdrawal
request is being processed (it
is not possible to cancel the
withdrawal request).
Approved - The withdrawal
request has been approved and
settled (it is not possible
to cancel the withdrawal request).
Total - The period that
passes from the time that the
withdrawal request has been
entered until the time that
the requested sum is settled
in your Bank, Checking or PayPal
account.
If your withdrawal request has
not been settled within the
time period described above,
or if you are experiencing any
problems, please contact our
support staff at: cashier@BtdCasino.com.
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I
have entered a withdrawal request
but I want to cancel it. How
can I do this?
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You
can cancel your withdrawal request
within 5 days of your request's
submission (while your request
status is still "Requested").
Once you cancel your request
the sum you requested returns
to your BeTheDealer account.
In order to cancel your withdrawal
request simply log into BeTheDealer
Casino using your Username and
Password, select "Cashier" followed
by "Withdraw". You will see
a list of your withdrawal requests,
complete with your requests'
status indications. In the Status
field of the request you wish
to cancel press on the "Cancel
Withdrawal" button below the
"Requested" indication. Your
request will be cancelled and
the status will be changed to
"Cancelled". Your casino account
will then be credited with the
sum you requested. Your withdrawal
History contains a complete
list of all your withdrawal
requests - those that have been
approved, or are being processed,
and those that have been cancelled,
either by you or by the casino.
If you have any questions regarding
the withdrawal process please
contact our support staff at:
cashier@BtdCasino.com.
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What
are the deposit limits in BeTheDealer
Casino?
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These
are the Deposit Limits for the
various deposit methods:
| |
Minimum
Single
Deposit |
Maximum
Single
Deposit |
Verified
Players
Maximum Single Deposit |
Maximum
Deposits
Per Month |
Verified
Players
Maximum Deposits
Per Month |
| Credit Cards |
$50 |
$1,000 |
$2,000 |
$2,000 |
$8,000 |
| |
| NETeller |
$20 |
$1,000 |
$2,500 |
$10,000 |
$20,000 |
| |
| PayPal |
$20 |
$1,000 |
$2,000 |
$10,000 |
$20,000 |
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| Citadel |
$50 |
$10,000 |
$10,000 |
$30,000 |
$30,000 |
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| Wire Transfer |
$200 |
$10,000 |
$10,000 |
$20,000 |
$30,000 |
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| FirePay |
$50 |
$1,000 |
$5,000 |
$4,000 |
$10,000 |
BeTheDealer Casino reserves
the right to modify these limits,
and to set different limits
for individual players during
any calendar month according
to credit history (such as Verified
Players) or according to certain
levels of monthly wagering activity.
If you wish to increase your
monthly credit limit, please
contact us at: cashier@BtdCasino.com.
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How
safe is it to use my credit
card online, and how do I make
a deposit using my credit card?
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BeTheDealer Casino's secure
online credit card system is
fast, user friendly, and completely
secure. For maximum security,
all communications between your
computer and the casino server
are encrypted using SSL technology
(Secure Socket Layer), which
is the most widely accepted
way of protecting data on the
Internet. SSL encryption is
used by banks and other institutions
with the highest need for secure
data transmissions. In order
to make a deposit you must first
register your Username and Password.
For a detailed explanation select
Quick
Start.
If you already have a Username
and Password you can deposit
money by following these steps:
- Start the BeTheDealer
Casino program.
- Enter your Username and
Password in the "Login"
screen and select the "Play
for Real Money" option.
- Once you are in the "Lobby"
press on "Cashier" in the
right part of the screen.
Then enter your Username
and Password in the browser
window that opens up followed
by the "Deposit" option.
- Select your preferred
deposit method.
|
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I
submitted a deposit but my balance
has not changed. What should
I do?
|
| |
Deposits
made using Credit cards, PayPal,
and FirePay are usually added
to your balance within a few
minutes. Be advised that you
can't submit sums lower than
the minimum allowed or higher
than the maximum allowed (check
the Deposit Limits above). If
your deposit was rejected you
will receive a corresponding
message in your browser. If
you are experiencing further
problems or if you are not receiving
an error message please contact
our support staff at: cashier@BtdCasino.com.
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